Maybe this doesn't happen in your country, in your world but it happened to ME.
A couple of days ago, I wanted to buy on-line tickets for my trip to Milano. Just as mostly everything is done on-line today, as they say its, easy, it saves time...BUT...it can also be frustrating, annoying and all the rest.
So I enter the site of this airline company and at the last stage when I'm supposed to get the verification code...it goes POOOOOOFFFFF.....I'm kicked out, to be exact.
So I go in again do the same procedure...and get kicked out again. Ok, this is a good enough reason for my first smoke....
Now, I decide to leave the super "easy-saving-time-technology" and call them on the phone. NOPE, they have no registration of my name, of my flight or my payment.....smoke, smoke.......
OK.....smoke......I call my bank and guess what they tell me...."yes Mam, your account has been charged for so much Euros for purchasing a ticket ..........smoke...smoke....smoke....
Well, I phone the airline again, wait , wait wait, in case you want to purchase tickets...press 1, in case you want info on the flight schedule press 2.......and in case you want to complain JUST STAY ON LINE AND WAIT !!!! smoke ...smoke...smoke...smoke....
Finally, someone decides to answer my call, I explain everything and they say..."very sorry, but you have to send us your confirmation verified by your bank and we'll get back to you ASAP".............. cute...real nice and easy and saving-your-time.
Its Friday, so NOTHING can be done until Monday.....you can just sit and wait, get hypertension, yell at everyone around you, smash the doors, or drink Xanax and chill out.
Monday....BANK....Hello / Hello, I explain everything again, ask if they could help me in any way / I mean I'm their client - am I not / well NO, sorry but we cannot help you in any other way but print your extract from your account....WE CANNOT put a stamp on it...as we do not do that!!!!!!!!!!! And all the rest, Mam, you'll have to do yourself. FINE!!!!!!
Back home, on the phone again, press 1, press 2 press whatever you want or just try to stay cool and wait for another half hr......Repeat the story for idk which time, and I get a number of their Fax and an e-mail to write to them explaining /for which time would it be now?????/ everything, enclose a copy of your Bank statement, and we'll forward it to our CLIENTES-CONSULTING-AND -RECLAMATION-DEPARTMENT. How sweet
Well now, someone tell me, if this is safe, easy and saving my time, not to mention the additional packs of cigarettes, Xanax, my family trying not to get in my way or step on my shadow, and ME GOING COMPLETELY CRAAAAAZZYYYYYYYY 
If you are, wondering, I'm still waiting for the airline company to call me. The only bright side of this story is that I'm not supposed to travel before the 2nd of February, what would have happened if I was travelling the next day......I KNOW, DON'T ...JUST SKIP IT....OK? smoke...xanax...smoke...xanax.....smoke.....
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